Everything you need to know

Choose the apartment, select your dates and number of guests, and tap Reserve. You review the final price, enter your details and pay on Wompi's secure checkout. Your booking is confirmed instantly and you'll receive an email with every detail.

Yes. Our calendar syncs with Airbnb and Booking several times an hour, and right before charging you we re-check the dates with both platforms. If a date shows as free, it's free.

The price is per night and includes the number of guests shown on each listing. If more people travel, an extra-guest fee per night is added. You see the exact total before paying, with no surprises.

It's the same apartment and the same host, but you book direct: no platform fees, personal attention from Omar on WhatsApp and the option to add tours with pickup at your apartment.

You pay online with Wompi (Bancolombia): credit and debit cards, PSE and Nequi. Your payment details are processed directly by Wompi and never touch our servers.

You pay 100% when booking. That way your dates are confirmed immediately and you have nothing left to pay on arrival.

You aren't charged and your dates stay on hold for a few minutes so you can try again with another payment method. If you need help, message us on WhatsApp.

Check-in is usually from 3:00 p.m. and check-out until 11:00 a.m.; each listing shows its exact times. If you need to arrive earlier or leave later, ask Omar and we'll help depending on availability.

Your confirmation email includes a link to your booking. Three days before arrival we send you the exact address, access instructions and Wi-Fi details.

In Colombia, guest registration (TRA) is mandatory. So you can go straight to relaxing, you can complete it ahead of time from your booking link.

Some buildings in El Rodadero charge a per-person registration wristband (between COP 10,000 and 18,000), paid directly to the building's management. Each listing shows the exact amount so there are no surprises.

Our apartments are a few minutes from the beach and most are in buildings with a pool. Each listing shows exactly which shared areas the building has (pool, hot tub, parking…).

Some apartments allow pets and say so on the listing (you can filter for them in the search). If a listing doesn't allow them, the system won't let you add them.

We run our own tours (Tayrona, Minca and more). They're booked and paid on WhatsApp: message us, we confirm the date, seats and payment, and we pick you up at your apartment at the set time.

Yes. Each apartment and tour has its own policy (Flexible, Moderate or Firm), shown on the listing and in your confirmation email. You request the cancellation from your booking link and we refund according to that policy.